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HelpDesk Manual

If you ever need help with our HelpDesk for e-commerce merchants, check out our manual here.
HelpDesk

eSagu HelpDesk: Customer support with AI automation. Smart templates, mood detection & automatic translation for all marketplaces.
Pricing - HelpDesk

The price list for our HelpDesk e-commerce software solutions, which not only saves you time.
Year in review 2025 🎄 An extraordinary year for eSagu

eSagu Year in Review 2025: New features, more automation, AI integration, new marketplaces and 10 years of eSagu. A look at all the highlights of the year.
🎉 10 years of eSagu - software for retailers that works

eSagu celebrates 10 years! RePricing for Amazon (B2C & B2B), eBay & Kaufland, HelpDesk with ChatGPT & Calendar, Lost&Found for FBA. Stable, secure, automated - Made in Germany
Kalenderansicht

HelpDesk Calendar View 📅 – See your support cases in a clear monthly calendar. Track deadlines, due dates & appointments at a glance for better planning.
New Calendar View in HelpDesk – keep track of your deadlines 📅

New in HelpDesk: Calendar View 📅. Track deadlines & key dates at a glance – and switch between multiple calendars based on your custom fields.