New Calendar View in HelpDesk – keep track of your deadlines 📅

New in HelpDesk: Calendar View 📅. Track deadlines & key dates at a glance – and switch between multiple calendars based on your custom fields.

Your HelpDesk just got even more powerful: With the brand-new Calendar View, you can now display your support cases in a monthly calendar.

This way, you’ll instantly see which deadlines or important dates are coming up – and stay organized, even with many open cases.

Your benefits:

  • 📌 Clear overview: Cases are displayed by date instead of long lists.
  • 🧩 Flexible: Since calendars are based on your custom date fields, you can easily switch between multiple calendars – e.g. deadlines, internal due dates, or client appointments.
  • 🔎 Easy to use: Search and filter your cases as usual – but now directly in the calendar.
  • 📈 Better planning: Important dates stand out immediately.

One click takes you right back into the case – just like in Mailbox or Kanban view.

Calendar

➡️ Try it out today – you’ll find the new Calendar View as its own menu item in your HelpDesk!