Say hello to our new frontend

Our new frontend is live! It offers improved navigation, new functions and mobile optimization. An introductory video is available. Thank you for your feedback!

We are pleased to introduce the final version of our new frontend. After intensive testing and valuable feedback, we have implemented significant improvements that we would like to present to you.

TL;DR;

Help you get started: Watch our introductory video that gives you an overview of the new features and shows you how to quickly find your way around the new frontend.

What's new?

We have optimised the user experience with numerous improvements:

  • Wherever you can "Add ", the button is now permanently visible at the top right, which makes navigation much easier.
  • Data input panel: A new panel that slides across the page allows you to enter data without having to leave the current view.

Mass editing:

  • Now includes a summary of selected filters and actions before they are performed, making it easier to control.

CSV files

  • Templates:** The templates for CSV files are now better structured with a clear segmentation into three categories: "Required Columns", "Editable Columns" and Info Columns". This division ensures clearer and more user-friendly handling.

Dashboard:

  • New widgets: The old widgets have not only been given a new look; there are also new widgets to discover.

Account login data:

  • Tab-based organisation: The management of access data is now clearer thanks to the division into individual tabs for different functions. This makes it easier to quickly access specific settings such as 2-factor authentication (2FA), password change, social logins, requests for third-party logins and the authentication protocol without having to scroll through long pages.

Item view:

  • Price information:** In addition to the online price, the optimised price and B2B prices are now also quickly and clearly visible.
  • Item strategies:** Allocation has been simplified with new, clear labels.
  • Context menu: Enables quick access to specific tabs directly from the overview.
  • Filter and sorting options:** Menus are now grouped more clearly.
  • Margin calculation: With even more details that make the result easier to understand.

HelpDesk:

  • Kanban view: Represents a clear difference from the traditional "Inbox" view. This new visual representation of tickets and their current status provides a clear and dynamic overview that makes it easier to manage requests. In contrast to the static inbox, the Kanban view enables interactive handling of support tickets through drag-and-drop, which promotes more efficient prioritization and processing of requests.
  • Clarity of filters and sorting options:** Here, too, the options are more clearly organized.
  • Direct access to metadata:** All relevant metadata, such as case status, label, responsible employee and language, can now be viewed and changed directly next to the case on the right.

The adjustments not only optimize the experience on desktop computers, but also on mobile devices, which helps us to simplify app maintenance and increase the speed of further development. Our software can now be installed on both smartphones and desktops as a Progressive Web App (PWA).

Many thanks to everyone who has supported us with their feedback 🙏 ! Your feedback was essential for the further development and improvement of our system.