FAQ - Frequently asked questions

I have new items listed on Amazon but can't find them on eSagu.

It often takes some time until the newly listed item appears everywhere on Amazon and our software can find it in the Amazon reports.

First we recommend to wait one to two hours, that's how long it can take at Amazon.

If the item still does not appear on eSagu, we recommend to download one of the requested reports named "Active Listings Report" at Inventory -> Inventory Reports in sellercentral. If you find the ASIN\/SKU here in the report, please contact our Support and if the item is not in here, you have to contact the Amazon Support or list the item (under a different SKU) again.